Legal Notice
1. General Information
Petr Baxant Thérapie
Petr Baxant – Thérapeute postural C.I.E.S. et praticien en thérapie psycho-corporelle
Adresse : 71, Avenue Louis-Casaï, 1216 Cointrin (Genève – Suisse)
Téléphone : +41 (0)78 209 58 98
E-mail : contact@petrbaxant.com
Sites web :
Statut : Thérapeute indépendant
Recognitions : ASCA, RME
Numéro IDE : (à insérer le cas échéant)
2. Field of Activity
Petr Baxant Thérapie offers services in :
- Clinical posturology
- Postural rehabilitation (Spiral Stabilization, analysis of postural sensors)
- Integration of archaic reflexes
- Psycho-corporeal therapy
- EFT (Emotional Freedom Technique)
- Maïeusthésie
- Work on the nervous system and psycho-emotional regulation
- Therapeutic exercises, neuromuscular and respiratory rehabilitation
Therapeutic limitations
The services offered are complementary methods.
They do not constitute a medical act and do not replace:
- a medical diagnosis,
- treatment prescribed by a physician,
- psychiatric or psychological follow-up when such follow-up is necessary.
In case of emergency or acute symptoms, it is recommended to consult a qualified medical professional immediately (doctor, emergency services, competent services).
3. Target audience
The services are intended for:
- adults,
- children and adolescents (with written parental consent),
- athletes,
- people suffering from chronic pain, stress, postural or emotional disorders.
4. Fees and reimbursement
The service fees are displayed on the website and may be changed at any time.
Sessions are recognised by ASCA and RME.
Reimbursement depends exclusively on your supplementary insurance.
Payment is made, unless otherwise agreed, at the end of each session (cash, TWINT, card, bitcoin, ethereum).
Reminder fees of CHF 30 may be charged in the event of unpaid invoices.
5. Booking and cancellation conditions
Any session cancelled less than 24 hours in advance will be invoiced at 100% of the planned amount.
Late arrivals will receive the remaining session time, without any reduction of the fee.
General Terms and Conditions of Sale (GTC) – Online Shop
1. Identity of the Seller and Scope of Application
These general terms and conditions of sale (hereinafter: the “GTC”) apply to any order placed on the online shop of:
Petr Baxant – Petr Baxant Thérapie
71, avenue Louis-Casaï
CH–1216 Cointrin (Genève)
Téléphone : +41 (0)78 209 58 98
E-mail : contact@petrbaxant.com
(ci-après : le « Vendeur »).
The GTC govern the contractual relationship between the Seller and any natural or legal person (hereinafter: the “Client”) placing an order via the Seller’s website (hereinafter: the “Online Shop”).
By validating their order, the Client declares that they have read, understood and unconditionally accepted these GTC. Any contrary conditions of the Client shall not be binding, unless expressly agreed in writing by the Seller.
These GTC apply to all sales made via the Online Shop, for deliveries within Switzerland.
2. Information on Products and Prices
The essential characteristics of the products (description, use, content, sizes, etc.) are indicated in the product sheets in the Online Shop.
Photographs and illustrations are not contractually binding; minor variations may occur.
Prices are indicated in Swiss francs (CHF), including VAT where applicable, and excluding delivery charges.
Delivery and, where applicable, handling costs are specified separately before the final validation of the order.
The applicable prices are those displayed at the time of the order. The Seller reserves the right to modify prices at any time, but products will be invoiced on the basis of the rates in force at the time the order is validated.
In the event of a manifest pricing error (e.g. a derisory price bearing no relation to the actual value of the product), the Seller reserves the right to cancel the order or to offer the Client confirmation of the order at the corrected price. If the Client refuses, any amounts already paid will be refunded.
3. Orders and Conclusion of the Contract
The Client places an order via the Online Shop by following these steps:
- Selection of one or more products and adding them to the basket;
- Entering billing and delivery details;
- Choosing the delivery method and method of payment;
- Checking the order summary;
- Accepting these GTC (checkbox);
- Validating the order by clicking on the confirmation button (e.g. “Order”, “Confirm my order”).
Before final validation, the Client may correct the data entered at any time.
After validation of the order, the Client receives an automatic e-mail acknowledging receipt of the order. This e-mail does not yet constitute final acceptance of the order by the Seller, but a confirmation of receipt.
The contract is concluded when the Seller confirms the order (by confirmation e-mail and/or by dispatching the products). The Seller reserves the right to refuse an order, in particular in the event of:
- stock shortage,
- incomplete or obviously incorrect contact details,
- suspicion of fraud or previous non-payment.
Any order accepted by the Seller is firm and final, subject to the provisions relating to the contractual right of return (see sec. 6).
4. Terms of Payment
Unless otherwise stated on the Online Shop, the following means of payment may be offered:
- Credit / debit card (e.g. Visa, MasterCard, etc.);
- Online payment (e.g. TWINT, bank transfer, other payment service providers);
- Cash payment upon collection at the practice (if this option is offered).
Payment is in principle due immediately upon ordering.
For online payments, the contract is concluded subject to validation of the payment by the financial institution or payment service provider.
In the case of payment by invoice (if this method is offered), the payment deadline is indicated on the invoice. In the event of late payment, the Seller reserves the right to charge reminder fees and, where applicable, default interest in accordance with Swiss law.
The Seller retains ownership of the products until full payment of the invoice (retention of title).
5. Delivery, Transfer of Risk and Inspection
Deliveries are made to the delivery address indicated by the Client when placing the order, in Switzerland only (unless otherwise specifically stated).
The delivery times indicated on the site are given for information purposes only. The Seller endeavours to respect these times, but cannot be held liable for delays attributable to the carrier or to circumstances beyond its control (force majeure, stock shortages, etc.).
Delivery charges are indicated before the order is validated and on the order confirmation.
The risk of accidental loss or deterioration is transferred to the Client as soon as the parcel is handed over to the Client or to any person designated by them. If the Client is late in receiving the parcel, the transfer of risk occurs at the time the delivery was first attempted.
Upon receipt, the Client must check the condition of the parcel and the products.
In the event of apparent damage, an open or defective parcel, the Client must:
- immediately report it to the carrier, and
- inform the Seller as soon as possible (with photos if possible).
6. Right of Return / Contractual Right of Withdrawal
Swiss law does not provide for a general right of withdrawal for distance purchases; however, the Seller grants the Client a contractual right of return of 14 days from receipt of the products.
6.1 Conditions for Exercising the Right
Within 14 days of receiving the products, the Client may notify their wish to return the goods by e-mail to the following address: contact@petrbaxant.com, stating :
- their name and contact details,
- the order number,
- the items concerned.
The products must then be returned, at the Client’s expense, within 14 days following this notification, to the address communicated by the Seller.
6.2 Condition of Products
For the return to be accepted, the products must be:
- unused and in perfect condition,
- complete,
- in their original packaging (as far as possible).
The Seller reserves the right to deduct a reasonable amount in the event of damage, obvious use or missing packaging, or to refuse the return if the conditions are not met.
6.3 Exceptions
The right of return is excluded in particular for:
- products manufactured or adapted according to the Client’s specifications;
- sealed goods which cannot be returned for reasons of health protection or hygiene, where the seal has been broken;
- digital content and services already provided (e.g. access to a video platform once access has been activated);
- gift vouchers already used in whole or in part.
6.4 Refund
In the event of a compliant return, the Seller will refund the price of the returned products (excluding initial shipping costs, except in case of error by the Seller) within a maximum period of 14 days following receipt of the returned products or proof of dispatch provided by the Client.
The refund is made using the same means of payment as that used for the order, unless otherwise agreed with the Client.
This contractual right of return does not limit the Client’s mandatory rights under Swiss law.
7. Warranty and Defects
The relationship between the Seller and the Client with regard to warranty is governed by Swiss law, in particular the provisions of the Swiss Code of Obligations on the sale of goods (Art. 197 et seq. CO).
The Seller warrants that the products delivered conform to the order and are free from material defects at the time of transfer of risk.
The Client must inspect the products as soon as possible after receipt and notify the Seller in writing of any apparent defect or delivery error within a reasonable period. Any hidden defect must be notified as soon as it is discovered.
In the event of a proven defect, the Seller may, at its discretion:
- replace the product,
- repair it (if possible),
- grant an appropriate price reduction,
- or take back the product against a refund of the price paid.
Any further liability of the Seller for indirect or consequential damages is excluded to the extent permitted by law. Liability for gross negligence or wilful misconduct, as well as for injury to life, physical integrity or health, is not limited.
8. Communication and Notifications
Communication between the Seller and the Client is in principle carried out by e-mail.
The Client undertakes to provide a valid e-mail address and to check their inbox regularly (including spam / junk folders).
Any notification sent by the Seller to the e-mail address provided by the Client is deemed to have been received by the Client.
9. Data Protection
The Seller processes the Client’s personal data in compliance with Swiss data protection law and, where applicable, the relevant European law.
Detailed terms relating to data processing (purposes, legal basis, retention period, Client’s rights, etc.) are described in the Privacy Policy available on the Online Shop.
10. Applicable Law and Jurisdiction
These GTC, as well as any contract concluded between the Seller and the Client, are governed by substantive Swiss law, to the exclusion of conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG).
In the event of a dispute:
- for consumer Clients domiciled in Switzerland, the courts of the Client’s domicile or of Geneva shall have jurisdiction;
- for professional Clients, the exclusive place of jurisdiction is Geneva.
The parties shall nevertheless endeavour, as far as possible, to settle any dispute amicably before referring the matter to the courts.
11. Annual Subscriptions
The Seller may offer, via the Online Shop, subscriptions with a fixed duration of 12 months (for example: annual passes, access to certain courses or services, specific programmes).
11.1 Fixed duration – no automatic renewal
Subscriptions are concluded for a fixed duration of one year (12 months), as indicated at the time of ordering.
At the end of this period, the subscription terminates automatically without automatic renewal.
To continue to benefit from the services, a new subscription must be taken out.
11.2 Content of the Subscription
The rights and services included in the subscription (access to courses, included sessions, possible access to an online platform, etc.) are described on the subscription presentation page at the time of subscription.
The subscription is strictly personal and non-transferable, unless expressly agreed by the Seller.
11.3 Payment and Refund
Unless otherwise stated, the price of the annual subscription is due in full at the time of subscription.
Unless a specific agreement more favourable to the Client is made, any subscription period already started remains due and is not refunded, even in the event of early termination by the Client (change of situation, moving, lack of availability, etc.), within the limits of mandatory Swiss law.
In the event of long-term medical incapacity (certified by a doctor) or another serious exceptional situation, the Seller may, at its sole discretion, offer a postponement, a credit or a partial refund, as a purely commercial gesture.
11.4 Suspension or Modification of Services
In the event of circumstances beyond the Seller’s control (illness, force majeure, temporary closure of premises, public health measures, etc.), the Seller shall endeavour to offer reasonable alternative solutions (for example: rescheduling, online sessions, postponement).
If the performance of the subscription becomes totally impossible over a long period, the Seller may proceed with a partial refund prorated to the services not provided, or offer an equivalent credit.
12. Entry into Force and Modification of the GTC
The Seller reserves the right to modify these GTC at any time.
The applicable version is the one in force at the time of the order, as displayed on the Online Shop and accepted by the Client.